Privacy Policy

Awish Corp. and its affiliates (“Awish,” “we,” “our,” and/or “us”) value the privacy of individuals who use our website, applications, and related products and services (collectively, our “Services”). This Privacy Policy describes how we collect, use, store, and share information from or about you or your device when you access or use the Services.

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, disclosure, and other processing of your information as described herein. If you are an entity customer located in the European Economic Area (“EEA”), Switzerland, or the United Kingdom, you also agree to be bound by our Data Processing Agreement (“DPA”), where applicable. Your use of the Services is also governed by our Terms of Service.

We may collect a variety of information from or about you or your devices from different sources, as described below.

If you choose not to provide certain information when requested, you may not be able to use some or all of our Services, particularly where that information is necessary to provide the Services or where we are legally required to collect it.

Registration and Profile Information

When you register for an Awish account, we may request information such as your email address and, in some cases, your phone number. If you choose to sign up or log in using a third-party authentication provider (such as a social media or identity platform), we may receive information from that provider, including your name, email address, and profile image, in accordance with your privacy settings on that service.

You may also choose to provide additional profile information within the Services. Any information you choose to include in your profile may be visible to others depending on your privacy and sharing settings.

Payment Information

When you add a payment method or make a purchase through the Services, a third-party payment processor will collect and process your payment information on our behalf. Awish does not store full credit card numbers or sensitive payment credentials. The use of your payment information is governed by the privacy policies of the applicable payment provider.

Communications

When you communicate with Awish, including through customer support, feedback forms, or other channels, we may collect information such as your name, email address, phone number, message content, attachments, and any other information you choose to provide.

If you subscribe to newsletters, product updates, or other communications, we will collect your email address and preferences. When we send emails, we may use technologies such as tracking pixels or web beacons to determine whether messages are opened or interacted with, in order to improve our communications and Services.

Careers

If you apply for a position at Awish, you may provide personal information such as your contact details, resume, education history, and employment experience. We use this information solely for recruitment and hiring purposes, subject to applicable laws.

When you use the Services, we automatically collect certain information using cookies and similar technologies.

Cookies and Similar Technologies

Cookies are small text files or images stored on your device that help us operate the Services, recognize users, remember preferences, and analyze usage. We and our third-party partners may use the following types of cookies:

● Strictly Necessary Cookies: Required for the operation of the Services and cannot be disabled without affecting functionality.

● Functional Cookies: Used to remember your preferences, such as language or region.

● Analytical or Performance Cookies: Used to collect information about how users interact with the Services so we can improve performance and functionality.

You can control or disable cookies through your browser settings, but doing so may limit your ability to use certain features.

Device Information

We collect information about the device and software you use to access the Services, including IP address, browser type, operating system, device identifiers, and mobile network information.

Location Information

We may infer your approximate location based on your IP address or other device information. We do not collect precise real-time geolocation data.

Usage Information

We collect information about how you interact with the Services, such as pages viewed, features used, commands entered, content generated, timestamps, and activity patterns. This helps us understand how the Services are used and how they can be improved.

Third-Party Services

If you choose to integrate or connect third-party services with Awish, we may receive information from those services in accordance with your settings and the third party’s privacy practices. This may include profile information or usage data related to the integration.

Other Third Parties

We may receive information from third-party partners such as analytics providers, marketing partners, or data enrichment services, and combine it with other information we hold about you.

We use the information we collect for the following purposes

● To provide, operate, maintain, and improve the Services

● To communicate with you, respond to inquiries, and provide customer support

● To enable integrations and connections with third-party services

● To personalize your experience and tailor content

● To process payments and manage transactions

● To detect, prevent, and respond to fraud, abuse, or security issues

● To comply with legal obligations and enforce our Terms of Service

● For any other purpose disclosed to you at the time of collection

We may anonymize or de-identify information so that it cannot reasonably be linked to you or your device. Once de-identified, the information may be used and shared for any purpose and is no longer subject to this Privacy Policy.

Awish may allow you to build, deploy, or operate workflows, automations, or applications that collect personal data from others. In such cases, you are responsible for complying with applicable privacy laws, including providing appropriate notices, obtaining required consents, and honoring data subject rights.

Where required by law, we process personal information based on the following legal grounds:

● Consent

● Contractual Necessity

● Compliance with Legal Obligations

● Legitimate Interests, such as improving our Services, ensuring security, preventing fraud, and conducting analytics, provided such interests do not override your rights.

We may share information with the following categories of recipients:

Affiliates

We may share information with our affiliates under common ownership or control.

Service Providers

We share information with vendors and service providers who perform services on our behalf, such as hosting, analytics, payment processing, customer support, marketing, security, and fraud prevention.

Other Users

If you choose to share content publicly or with other users, that information will be visible according to your sharing settings.

Third-Party Integrations

If you connect third-party applications to the Services, information may be shared with those third parties as necessary to enable the integration.

Legal and Regulatory Disclosures

We may disclose information where required by law, legal process, or governmental request, or to protect the rights, property, or safety of Awish, our users, or others.

Business Transfers

In connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of the transaction.

Consent

We may share information with your consent or at your direction.

Marketing Communications

You may opt out of promotional communications at any time using the unsubscribe link in our emails. You will continue to receive transactional or administrative messages.

Cookies

You may manage cookies through your browser settings, though disabling certain cookies may affect functionality.

European Privacy Rights

If you are located in the EEA or the UK, you have rights to access, correct, delete, restrict, or object to processing of your personal data, as well as the right to data portability and to lodge a complaint with a supervisory authority.

Requests may be submitted using the contact information below. We may require identity verification before responding.

The Services may contain links to third-party websites or services. Awish is not responsible for the privacy practices of those third parties, and this Privacy Policy does not apply to information you provide to them.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. When you request deletion of your account, we delete or anonymize your information within a reasonable period, generally within 30 days.

We use technical, organizational, and physical safeguards designed to protect your information. However, no electronic system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Our Services are not directed to children under the age of 13. If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete such information as required by law.

If you have any questions or concerns regarding this Privacy Policy or our data practices, you may contact us at:

support@awish.ai