Legal & Compliance · Intake & routing
Legal Request Intake and Matter Routing
Starts when: A colleague submits a legal request
Free plan · Outcome verification included · You approve every connection
How it runs
Six stages, from the moment it starts to the checks that keep running afterwards.
It starts
A colleague submits a legal request
Awish plans it and asks for each app
The apps it needs are connected one at a time, with your permission, before anything runs.
It does the work
Exactly as the request below describes, across the connected apps.
It stops where a person should decide
Route sensitive and high-risk matters privately; the automation never gives final legal advice — that stays with counsel.
It verifies the outcome
After each run, Awish checks that the contract, request or evidence was filed with its approval.
It keeps monitoring
Failures, silent failures and connection health are watched on every plan; anomalies, root cause and recommendations on Business.
The request it runs
This is what opens in chat when you use the template. Change any part of it before anything connects.
“I want an automation that handles legal request intake, triage and matter routing. Start it whenever a colleague submits a legal request. It should classify the request type, urgency, jurisdiction and business owner, check whether a self-service template covers it, route it to the right specialist, create the matter record with its SLA and acknowledge the requester. Connect it with Typeform, Slack, Jira and Contractbook. Route sensitive and high-risk matters privately; the automation never gives final legal advice — that stays with counsel.”
- Typeform
- Slack
- Jira
- Contractbook
Monitoring included
What Awish watches once this template is running.
- Outcome verificationEvery plan
- Silent-failure detectionEvery plan
- Connection healthEvery plan
- Hours saved and ROIEvery plan
- Anomaly detectionOn Business
- Root-cause explanationOn Business
- Recovery recommendationOn Business
Questions about this template
Can I change where it stops for approval?
Yes. Open the template in chat and say where you want it to stop. The plan updates before anything connects.
What if one of these apps is not connected yet?
Awish asks you to connect each app it needs, one at a time, before the workflow runs. You can decline any of them.
How does Awish know this workflow worked?
After each run it checks that the contract, request or evidence was filed with its approval, in the app where that should happen. If a run reports success but the result is missing, it flags a silent failure.
Run it on your own apps
It opens in chat with the request written. See the plan, approve each connection, and Awish verifies the outcome from the first run.
Free plan · No credit card required